Hey all, back again with an update about my hard drive.
The RMA department received my package last Friday, 8/21. I checked in again today, Sunday, 8/30, and discovered that no one has checked it yet. The CS rep I spoke to claimed she would red flag the RMA to be checked and, in the most likely scenario, denied and returned ASAP. As soon as I get it back, I'm going straight to LaCie and getting a replacement from them. According to customer reviews, they honor damage from bumps and jolts, so I should be alright.
Moral of the story: If you get your tech from Newegg, and it breaks, don't go to them. Go to the manufacturer and save yourself headache.
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Please be respectful, I don't mind criticisms or disagreement, just don't be rude.